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Frequently asked questions - ERP

A Journey to Clarity and Confidence


Our FAQ section is designed to guide you through every step of your journey with Sanemi. Explore answers to your most pressing questions as you navigate your ERP transformation with Sanemi. from discovering who we are to understanding our services, engaging with us, and experiencing ongoing support. Below, we feature the top questions at each phase of the journey to address your concerns with clarity and transparency.

Discovery Phase: Understanding ERP Consultancy

In this phase, you learn what it’s like to work with Sanemi Consultation and how the discovery phase process unfolds.

ERP Consultancy Accordion

What is ERP Consultancy & How does it Work?

ERP Consultancy focuses on providing tailored solutions for ERP systems, both vertical ERPs (industry specific) & broad Horizontal ERPs (comprehensive in nature). At Sanemi, we specialize in helping ERP developers optimize their systems, address challenges, and enhance functionality for their end users.

Why should I consider Sanemi for my ERP consultancy needs?

Sanemi combines deep industry expertise with innovative approaches to solve your challenges. We reduce operational costs, improve efficiency, and ensure your ERP systems deliver exceptional value to end users.

How does Sanemi's consultancy differ from other providers?

At Sanemi, we combine deep technical expertise with a human-centric approach. Unlike many consultancies, we focus on bridging the gap between ERP developers and end users, ensuring solutions are both technically sound and highly user-friendly. Our proactive support, innovative methodologies, and industry-specific insights set us apart.

What industries does Sanemi specialize in?

We provide solutions across various industries, including aviation, manufacturing, retail, healthcare, and logistics. Our experience allows us to understand and address industry-specific needs with precision.

Is ERP suitable for small businesses?

Absolutely. ERPs are designed to cater to the unique needs of specific industries, making them an excellent choice for small businesses looking for tailored solutions. Sanemi ensures that even smaller-scale implementations are cost-effective, scalable, and aligned with business goals.


ERP Solutions Accordion

Can Sanemi customize solutions for unique ERP needs?

Absolutely. We specialize in tailoring ERP solutions to your specific requirements, whether it is a feature enhancement, a compliance upgrade, or a custom integration.

How does Sanemi handle feature development for ERP systems?

We work closely with ERP developers to translate user requirements into executable features. Our process includes creating detailed user stories, collaborating with engineers, and conducting rigorous testing to ensure quality.

Does Sanemi offer ongoing support after implementation?

Yes, we provide comprehensive post-deployment support, including periodic upgrades, troubleshooting, user training, and continuous system monitoring. Our goal is to ensure your ERP remains efficient, reliable, and aligned with evolving business needs.

How does Sanemi ensure compliance with industry standards?

We stay up to date with the latest regulatory requirements in various industries and integrate these standards into our ERP solutions. Whether it is financial compliance, data privacy regulations, or industry-specific requirements, we ensure your system meets all necessary criteria.

Can Sanemi assist with integrating third-party tools into ERP systems?

Yes, we specialize in seamless third-party tool integrations. Whether it is accounting software, CRM tools, or supply chain solutions, we ensure they work harmoniously with your ERP, enhancing functionality and user experience.


Service Exploration Phase: Understanding Our Offerings

In this phase, you learn what it’s like to work with Sanemi Consultation and how the service exploration phase process unfolds.

Engagement Phase: Partnering with Sanemi

In this phase, you learn what it’s like to work with Sanemi Consultation and how the engagement phase & partnering with us process unfolds.

ERP Consultancy Process Accordion

How do we begin working with Sanemi?

The process starts with a consultation to understand your challenges and goals. We then outline a tailored roadmap for your ERP solutions, ensuring alignment with your needs.

What does the onboarding process look like?

Our onboarding involves a deep dive into your ERP architecture, understanding end-user needs, and collaboratively defining project milestones and deliverables.

How long does a typical ERP consultancy project take?

The timeline varies depending on the complexity of the project. However, our streamlined processes and expertise ensure timely delivery without compromising quality.

What resources will Sanemi require from us during the project?

We typically require access to your current ERP system, relevant documentation, and input from key stakeholders. Clear communication and collaboration between your team and ours are essential for ensuring the project meets your expectations.

Can Sanemi work with our existing development team?

Absolutely. We often collaborate with in-house teams, bringing in our expertise to complement their efforts. Whether it is feature development, testing, or support, we integrate seamlessly to deliver value together.


ERP System Optimization & Support Accordion

Can Sanemi provide analytics and insights for system optimization?

Yes, we offer advanced analytics to monitor system performance, identify inefficiencies, and recommend optimizations. These insights help ensure your ERP continues to deliver maximum value to your business.

What happens if new challenges arise after the project?

Our ongoing support services are designed to address emerging challenges promptly. Whether it is a technical issue, a need for new features, or compliance updates, we provide ad-hoc support and solutions to ensure your ERP continues to perform at its best.

What measures does Sanemi take to enhance end-user satisfaction?

We provide interactive documentation, tailored training, and ongoing support to empower end users and improve their experience with the ERP system.

What happens if an issue arises outside of support hours?

Our 24/7 support options ensure that urgent issues are addressed promptly, minimizing downtime and disruptions to your business.

How does Sanemi handle ERP system performance monitoring?

We use advanced tools and dashboards to continuously monitor system performance, identifying potential issues early and providing actionable insights for optimization.


Post-Engagement Phase: Ongoing Support and Optimization

In this phase, you learn what it’s like to work with Sanemi Consultation and how the Post-engagement phase & ongoing support process unfolds.

More Questions?

If you have further questions or specific concerns, don’t hesitate to reach out to our team. At Sanemi, we’re dedicated to ensuring you have complete confidence and clarity in our services at every stage of your journey.

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